The article »The Risks of Botshit« by Ian P. McCarthy, Timothy R. Hannigan, and André Spicer examines the risks and potential applications of chatbots within organizations. In summary, the following recommendation can be drawn:

In these contexts, this risk can be managed through training and limiting the range of responses and vocabulary of the chatbot’s LLM model. To ensure reliability and avoid botshit risks, the scope of chatbot use should be more confined and the guardrails (i.e., rules, guidelines, or limitations for chatbot use) more restrictive.

The text was automatically translated from German into English. The German quotations were also translated in sense.