The study “The GenAI Divide: STATE OF AI IN BUSINESS 2025” shows that most companies derive little benefit from their AI initiatives. Despite billions in investment, only about five percent manage to extract real economic value from generative AI.

The main problem isn’t the technology. It’s that most systems don’t learn, don’t retain context, and don’t integrate into everyday work. ChatGPT and similar tools are widespread, but usually only help with isolated tasks. Real transformation only occurs when AI is embedded in processes and improves over time.

In-house developments fail twice as often as collaborations with specialized vendors. Moreover, companies get the biggest gains not in marketing but in everyday, often overlooked areas like support, procurement, or administration.

The text was automatically translated from German into English. The German quotations were also translated in sense.